Privacy & Document Processing Policy | Globesway Immigration Services

Privacy Policy

Last Updated: September 2026

1. Introduction

Globesway Immigration Pvt. Ltd. ("Globesway", "Company", "We", "Us", or "Our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, process, store, disclose, transfer, and protect information obtained through our website, mobile applications, communication channels, consultations, immigration services, and related business operations.

By using our website or services, you consent to the collection and processing of your personal information in accordance with this Privacy Policy.

2. Applicability

This Privacy Policy applies to:

Website visitors
Prospective, existing, and former clients
Business and referral partners
Job applicants
Individuals communicating with us via phone, email, WhatsApp, social media, forms, webinars, seminars, or events.

3. Information We Collect

3.1 Personal Information

Full name, Date of birth, Gender, Nationality, Passport details, Address, Email address, Phone number, Emergency contacts, Marital status, and Family information.

3.2 Immigration Information

Immigration history, Visa history, Previous refusals, Travel history, Residency information, Citizenship information, Sponsorship details, and Application status info.

3.3 Educational Information

Degrees, Diplomas, Academic transcripts, Certificates, Educational credential reports, Language test results, and Professional qualifications.

3.4 Employment Information

Employment history, Experience letters, Salary records, Employer details, Job descriptions, Professional licenses, and Reference documents.

3.5 Financial Information

Bank statements, Proof of funds, Tax records, Financial declarations, Payment details, and Billing information.

3.6 Technical Information

IP address, Browser/Device information, Operating system, Website activity, Referral source, Cookies, and Analytics information.

4. Purpose of Collection

We collect information for purposes including:

Eligibility assessment & Immigration consultancy
Visa application support & Documentation review
Client communication, Appointment scheduling & Service delivery
Identity verification & Fraud prevention
Regulatory compliance, Training, Legal compliance, and Service improvement

5. Legal Basis for Processing

Your explicit consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Establishment, exercise, or defense of legal claims

6. Consent

By voluntarily providing information, submitting documents, booking consultations, making payments, or engaging our services, you consent to the collection, processing, storage, and transfer of information necessary for service delivery.

You may withdraw consent where permitted by applicable law, subject to legal, contractual, and operational requirements.

7. Disclosure of Information

We may share information with:

Immigration authorities, Government departments, Embassies, and Consulates
Educational institutions and Credential assessment organizations
Language testing organizations, Verification agencies, and Translation service providers
Courier partners, Technology providers, Payment processors, Legal counsel, and Auditors

8. International Data Transfer

As immigration processes involve foreign jurisdictions, your information may be transferred to and processed in countries outside India. By engaging our services, you expressly consent to such transfers where reasonably required.

9. Data Retention

We retain personal information for as long as necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and defend legal claims.

10. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, misuse, or alteration. However, no electronic system can be guaranteed 100% secure.

11. User Responsibilities

Users are responsible for providing accurate information, maintaining credential confidentiality, and ensuring document authenticity. The Company is not responsible for consequences arising from inaccurate or misleading information supplied by users.

12. Cookies and Tracking Technologies

Our website uses cookies, analytics tools, and session identifiers to enhance user experience, monitor performance, and analyze traffic. You may disable cookies through your browser settings.

13. Third-Party Websites

Our website may contain links to external websites. The Company is not responsible for the privacy practices or content of third-party platforms.

14. Rights of Users

Subject to applicable law, users may request access, correction, or deletion of information, or withdraw consent by contacting our Grievance Officer.

15. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age without parental/guardian authorization.

16. Fraud Prevention and Investigation

The Company reserves the right to retain, review, and disclose information to detect fraud, investigate misconduct, and comply with legal requirements.

17. Business Transfers

In the event of a merger, acquisition, corporate restructuring, or asset sale, user information may be transferred as part of the transaction.

18. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions become effective immediately upon publication on the website.

20. Contact Us

For questions regarding this Privacy Policy, please reach out to us:

Email: legal@globeswayimmigration.com

Phone: +91 92202 92921

Website: www.globeswayimmigration.com

Client Data, Document Upload & Processing Consent Policy

Last Updated: September 2026

1. Purpose

This Client Data, Document Upload and Processing Consent Policy ("Policy") governs the collection, submission, storage, review, processing, transfer, and use of personal information and documents voluntarily provided by users and clients of Globesway Immigration Pvt. Ltd. This Policy is to be read in conjunction with our Privacy Policy and Terms of Use.

2. Voluntary Submission of Documents

By uploading, emailing, WhatsApping, or physically submitting any document, you confirm that:

You are the lawful owner or authorized holder of the information.
You possess legal authority to submit such documents.
Submission is voluntary for immigration review and advisory processing.
The Company may rely upon such documents for advisory and administrative services.

3. Documents That May Be Collected

Identity Documents

Passport, Aadhaar Card, PAN Card, Driving Licence, National ID, Birth Certificate.

Educational Documents

Degrees, Diplomas, Mark Sheets, Academic Transcripts, Credential Reports, Certificates.

Employment Documents

Experience Letters, Contracts, Salary Slips, Tax Documents, Reference Letters.

Financial Documents

Bank Statements, Income Tax Returns, Proof of Funds, Investment Records.

Immigration Documents

Visa Copies, Refusal Letters, Travel History, Residency Documents.

Family & Other Documents

Marriage/Birth Certificates, Police Clearance, Medical Documents, Language Reports.

4. Purpose of Document Processing

Submitted documents are used for eligibility assessments, visa application preparation, documentation review, profile evaluation, skill assessments, compliance verification, and third-party authority coordination.

5. Express Consent for Document Review

You expressly authorize the Company, its directors, employees, case managers, documentation teams, and authorized service providers to access, review, digitize, organize, store, process, and verify documents to prepare application packages and generate immigration submissions.

6. Consent for Sharing with Third Parties

You expressly consent to sharing your data and documents with immigration authorities, government departments, embassies, credential assessment bodies, language testing organizations, verification agencies, couriers, and legal counsel where required for service execution.

7. International Data Transfer Consent

You expressly consent to the transfer, storage, and processing of your documents outside India as required by international immigration bodies, educational institutions, or foreign authorities.

8. User Warranties

You represent and warrant that all provided documents are genuine, accurate, and unedited. You accept sole responsibility for any legal or administrative consequences resulting from forged, misleading, or fraudulent information.

9. No Responsibility for Document Authenticity

Unless explicitly agreed in writing, the Company is not responsible for independently verifying the legal validity or authenticity of client-provided documents. Responsibility remains solely with the client.

10. Data Retention

Documents are retained for service delivery, regulatory compliance, audits, record-keeping, and fraud prevention even after completion or termination of services.

11. Data Security

While we implement robust security safeguards, no electronic system is immune to cybersecurity threats. The Company is not liable for unauthorized access or cyber incidents beyond reasonable control.

12. Document Deletion Requests

Deletion requests will be evaluated under applicable regulatory guidelines. The Company may defer or refuse deletion where retention is required by law, contract, or audit obligations.

13. Recordings and Communications

Telephone calls, video consultations, WhatsApp chats, emails, and CRM support interactions may be recorded and stored for compliance, quality assurance, dispute resolution, and training purposes.

14. Consent as Legally Valid Authorization

Submitting documents via website forms, client portals, email, WhatsApp, or physical delivery constitutes valid electronic consent and authorization under applicable law.

15. Withdrawal of Consent

Withdrawal of consent must be submitted in writing. Note that withdrawing consent may delay or terminate services without liability to the Company.

16. Limitation of Liability

The Company shall not be liable for decisions, delays, or actions taken by government bodies, embassies, credential evaluators, or third-party service providers.

17. Acknowledgement

By submitting any document or inquiry, you acknowledge that you have read, understood, and agreed to all terms outlined in this Policy.

18. Contact Details

Data Protection & Compliance Officer

Company: Globesway Immigration Pvt. Ltd.