Terms of Use & Service Conditions

Welcome & Overview

Welcome to Globesway Immigration Pvt. Ltd. ("Globesway", "Company", "Consultant", "We", "Us", or "Our").

These Terms of Use govern your access to and use of the website, online platforms, mobile applications, communication channels, consultancy services, immigration advisory services, visa assistance services, educational counseling services, documentation support services, and all associated products and services offered by Globesway Immigration Pvt. Ltd.

By accessing, browsing, registering, submitting information, booking consultations, making payments, uploading documents, communicating with our representatives, or otherwise using our services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms.

1. Company Information

Globesway Immigration Pvt. Ltd. is a private limited company incorporated under the Companies Act, 2013 and engaged in providing immigration consultancy, documentation support, educational counseling, visa assistance, immigration process guidance, and related advisory services.

The Company is NOT:

• An embassy or consulate
• A government, visa-issuing, or citizenship-granting authority
• An immigration decision-making authority
• A recruitment agency unless expressly stated in writing

The Company functions solely as an independent consultancy and administrative support provider.

2. Acceptance of Terms

By using the Website or Services, you confirm that:

1. You are at least eighteen (18) years of age;
2. You possess legal capacity to enter into binding agreements;
3. All information provided by you is accurate and complete;
4. You have voluntarily engaged the Company after independent evaluation;
5. You understand the nature and limitations of immigration consultancy services.

3. Nature of Services

The Company may provide immigration consultancy, Permanent Residency advisory, work permit assistance, tourist/visitor/business/investor/family/spouse/student visa assistance, educational counseling, documentation review, application preparation, procedural guidance, compliance assistance, and administrative coordination.

The Company provides advisory and administrative services only. All immigration decisions remain exclusively within the authority of the relevant foreign government, immigration authority, embassy, consulate, department, tribunal, or regulatory body.

4. No Guarantee of Success

The User expressly acknowledges that the Company does not guarantee visa approval, work permit approval, Permanent Residency approval, citizenship approval, provincial nomination, Invitation to Apply (ITA), skill assessment outcome, Educational Credential Assessment outcome, employment opportunities, sponsorship approval, or immigration benefit of any kind.

All decisions are made independently by competent authorities over whom the Company has no control. Past approvals, testimonials, reviews, client experiences, success stories, case studies, statistics, or promotional materials shall not constitute any guarantee of future outcomes.

5. No Employment Guarantee

The Company does not provide employment guarantees. Any references to jobs, career opportunities, labor shortages, occupations in demand, recruitment trends, employer interest, market opportunities, or salary information are for informational purposes only.

The Company does not guarantee job offers, employment contracts, employer sponsorship, job interviews, placement success, or salary levels. Users must independently verify all employment opportunities.

6. User Representations

The User warrants that all information submitted is true, all documents submitted are genuine, no forged or manipulated document shall be provided, no material fact shall be concealed, and information shall be updated whenever required.

The User shall remain solely responsible for consequences arising from false declarations, misrepresentation, incomplete disclosures, fraudulent documentation, or identity discrepancies.

7. Document Submission & Verification

The Company may request passports, educational records, employment records, bank statements, tax documents, police clearance certificates, medical records, or immigration history.

The Company may review documents for administrative purposes but shall not be responsible for independently authenticating every document supplied by a User. Responsibility for authenticity remains solely with the User.

8. Third-Party Services

Certain services may involve third parties including embassies, consulates, immigration departments, educational institutions, credential assessment bodies, language testing organizations, courier companies, translation providers, verification agencies, and payment processors.

The Company shall not be liable for delays, refusals, errors, policy changes, technical failures, or decisions made by third parties.

9. Processing Times

Any timelines displayed on the Website or communicated by representatives are estimates only. Actual processing times may vary due to government workload, security checks, background verification, policy changes, international events, and administrative delays. No timeline shall constitute a contractual commitment.

10. Fees & Payments

Service fees paid to the Company are consideration for professional advisory, documentation, procedural, administrative, and consultancy services.

Government fees, embassy fees, biometrics fees, medical fees, translation charges, courier charges, credential assessment charges, examination fees, and other third-party expenses are separate unless expressly stated otherwise. Refunds shall be governed exclusively by the Company's Refund and Cancellation Policy.

11. Intellectual Property

All content appearing on the Website including text, graphics, logos, layouts, designs, trademarks, databases, software, images, videos, and marketing materials shall remain the exclusive property of the Company. No content may be copied, reproduced, modified, distributed, published, transmitted, sold, or exploited without prior written consent.

12. Privacy & Data Protection

The Company processes personal information in accordance with applicable Indian laws including the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and applicable Rules and Regulations.

Users consent to the collection, storage, processing, sharing, and transfer of information as necessary for the provision of services. Further details are available in our Privacy Policy.

13. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for visa refusals, delays, rejections, quota exhaustion, policy changes, loss of employment opportunities, loss of income, travel disruptions, indirect, consequential, special, or punitive damages.

The aggregate liability of the Company shall never exceed the actual consultancy fees paid directly to the Company for the specific service giving rise to the claim.

14. Indemnity

The User agrees to indemnify, defend, and hold harmless the Company, its directors, officers, employees, consultants, affiliates, and representatives from any claim, demand, loss, liability, damage, penalty, cost, or expense arising out of breach of these Terms, submission of false information, fraudulent documents, violation of applicable law, or misuse of the Website.

15. Force Majeure

The Company shall not be liable for failure or delay caused by events beyond reasonable control including natural disasters, war, pandemic, epidemic, government restrictions, cyber incidents, internet failures, labor disruptions, or international conflicts.

16. Suspension & Termination

The Company may suspend or terminate access where fraud is suspected, false information is provided, abuse occurs, legal compliance requires termination, or services cannot reasonably continue.

17. Dispute Resolution

Any dispute arising from the use of the Website or Services shall first be attempted to be resolved through amicable negotiations. If unresolved within thirty (30) days, the dispute shall be referred to arbitration under the Arbitration and Conciliation Act, 1996 by a Sole Arbitrator.

• Seat of Arbitration: New Delhi, India
• Language: English
• Arbitral Award: Final and binding

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

19. Jurisdiction

Subject to arbitration provisions, courts at New Delhi shall have exclusive jurisdiction over all matters arising from these Terms.

20. Modification of Terms

The Company reserves the right to amend these Terms at any time. Updated versions shall become effective immediately upon publication on the Website. Continued use of the Website constitutes acceptance of such modifications.

21. Contact & Grievance Details

For questions or legal grievances regarding these Terms: